At AlgenPharm, quality is more than a requirement – it is a promise we live by.
We strive for excellence by understanding the environment in which we operate and the needs of our partners, to provide them with tailored, sustainable, and patient-centered solutions—the true purpose of our commitment.
Integrity is essential to product quality and patient safety through the compliance and reliability of the data we produce.
Our partners' information is sensitive and is protected with the utmost care. At AlgenPharm, we ensure data security and regularly raise awareness among our teams through reminders and formal confidentiality commitments.
We consider our customers as partners. We foster close, collaborative, and transparent relationships with them, doing our best to actively involve them throughout the process to ensure their satisfaction and meet their specific needs.
Full adherence to applicable regulations is a cornerstone of our management system, and our clients’ compliance requirements are central to our ongoing internal process improvement efforts.
At AlgenPharm, we invest in the continuous development and training of our staff. We encourage initiative, competence, and engagement to ensure quality, efficiency, and innovation in our internal processes.
We promote a culture of continuous improvement by evaluating our processes, identifying opportunities for enhancement, and implementing corrective and preventive actions to consistently improve our performance and the quality of our services. We also have a risk identification system and an action plan to mitigate their impact.